Please read these terms carefully before using CreatifyHQ. They govern your rights and responsibilities as a user of our platform.
Effective: May 1, 2026 · Last updated: April 9, 2026
Contents
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you") and CreatifyHQ ("we," "us," "our") governing your access to and use of the CreatifyHQ platform, including our website at creatifyhq.com, web application at app.creatifyhq.com, and all related services (collectively, the "Service").
By creating an account, clicking "Start Free Trial," or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Refund Policy. If you do not agree to these Terms, you must not access or use the Service.
If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms, and "you" includes both you and that organisation.
CreatifyHQ offers the following subscription tiers. All prices are in USD and exclude applicable taxes:
| Plan | Price | Monthly Post Limit |
|---|---|---|
| Solo Free | $0/month | 10 posts |
| Starter | $29/month | 50 posts |
| Pro | $69/month | 300 posts |
| Business | $149/month | 1,000 posts |
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date. After cancellation, your account reverts to the Solo Free plan. We do not issue refunds for partial billing periods.
New accounts receive a 14-day free trial with access to paid plan features. No credit card is required to start your trial.
You retain full ownership of all content you create, upload, or publish through CreatifyHQ, including:
You grant CreatifyHQ a limited, non-exclusive, royalty-free, worldwide licence to store, process, and transmit your content solely for the purpose of operating, maintaining, and improving the Service. This licence does not authorise us to use your content for advertising, to sell your content, or to share it with third parties except as described in our Privacy Policy.
AI-generated content is provided "as-is." You acknowledge that:
All content generated by our AI tools in response to your prompts, using your voice profile, belongs entirely to you. CreatifyHQ asserts no copyright, ownership claim, or licence over your AI-generated outputs.
To the extent AI-generated content may be subject to copyright protections in your jurisdiction, those rights vest in you as the prompter and commissioner of the content, subject to the terms of OpenAI's and Anthropic's usage policies regarding AI-generated content ownership.
You may use AI-generated content for any lawful commercial or personal purpose, including publishing to social media, using in marketing materials, or incorporating into paid products, subject only to compliance with these Terms and all applicable laws.
You agree to use the Service only for lawful purposes and in compliance with these Terms. You must not use CreatifyHQ to:
We reserve the right to investigate violations of this policy and to take appropriate action, including suspending or terminating accounts, reporting to law enforcement, and pursuing legal remedies.
When using CreatifyHQ to publish content to third-party social media platforms (such as LinkedIn, Instagram, TikTok, Facebook, X/Twitter, YouTube, and others), you are also bound by those platforms' own terms of service and community guidelines. You agree to:
CreatifyHQ is not responsible for your account being suspended or terminated on any social media platform as a result of your content or behaviour, even if that content was generated or published via CreatifyHQ.
The Service and all its components — including software, algorithms, design, user interface, text, graphics, logos, trademarks, and documentation — are owned by CreatifyHQ or its licensors and are protected by copyright, trademark, trade secret, and other applicable intellectual property laws.
You must not:
If you submit feedback, suggestions, or ideas about the Service, you grant CreatifyHQ a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without obligation to you.
We target 99% monthly uptime for the CreatifyHQ platform. This excludes:
Our current service status is available at creatifyhq.com/status.html. We do not offer SLA credits for downtime at this time. Enterprise customers may negotiate enhanced SLA terms separately.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CREATIFYHQ EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CREATIFYHQ, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY:
ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, EVEN IF CREATIFYHQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL CREATIFYHQ'S TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO CREATIFYHQ IN THE THREE CALENDAR MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED US DOLLARS ($100).
Some jurisdictions do not allow limitations on liability. In such jurisdictions, some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless CreatifyHQ and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
You may cancel your subscription and close your account at any time via Dashboard → Settings → Security → Delete Account, or by emailing [email protected].
We may suspend or terminate your account immediately and without notice if:
Upon termination: (a) your right to access the Service ceases immediately; (b) your data will be retained and then deleted in accordance with our Privacy Policy retention schedules; (c) any outstanding billing obligations remain due; (d) provisions of these Terms that by their nature survive termination (including intellectual property, disclaimers, liability limitations, and indemnification) shall survive.
We encourage you to contact us first at [email protected] to attempt to resolve any dispute informally. Most disputes can be resolved quickly through direct communication.
If informal resolution fails, disputes shall be resolved by binding arbitration under the rules of a mutually agreed arbitration body, except where:
EU / UK users: Nothing in these Terms affects your statutory rights as a consumer. EU users may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
These Terms are governed by applicable law. For users in the European Union or United Kingdom, your statutory consumer rights under local law take precedence over any conflicting provisions in these Terms. For users in Canada, applicable provincial consumer protection laws apply.
We may update these Terms from time to time. When we make material changes, we will:
Your continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not agree to the changes, you may cancel your account before the effective date.
For questions about these Terms:
Questions about these terms?
Email us at [email protected] or visit our contact page.